How it works

1

Subscribe & Save

Select the Subscribe & Save 10% button on any qualifying product, then select frequency: every 2 weeks, 1 month, 6 weeks, 2 months or 3 months.

2

Set it and forget it

Your order will automatically ship each month so you can focus on the things that really matter.

3

Easily manage your account

Skip or pause your subscription with one click. Cancel anytime.

Common Questions

There are two ways to start your subscription:

  • 1. Create an account by clicking "Sign-In" at the top of any page on Charlotte'sWeb.com, then select "Create an Account." Enter your information then click Submit. Pro tip: select “Sign up for our Newsletter” and earn 50 bonus reward points. Now, start shopping!
  • 2. When selecting the flavor and/or product size on any product page, select "Subscribe and Save" and choose the frequency before adding the product to your cart. When you check out, you'll need to create an account with a password to complete your subscription order.

Once you have selected the product you’d like to subscribe to, select the frequency of your subscription – every 2 weeks, 1 month, 6 weeks, 2 months or 3 months. Your initial order will be processed within one business day of completing your order. Your orders will continue to be placed based on the selected frequency on the date you placed your initial order.

To update or change the credit card associated with your subscription, log into your Charlotte's Web account and click the "My Credit Cards" tab in the customer account view. Add, remove or update your credit card information. After making changes to your credit card in the "My Credit Card" tab, you'll need to associate that card with your subscription. To do so, click the "My Product Subscriptions" tab and associate your credit card to your subscription.

Your first subscription order ships for free with 2-day air service. After that, all orders over $74.99 ship with ground service for free. Orders that do not qualify for free ground shipping will be charged the standard ground rate of $8.99

Yes! You earn Charlotte's Web Love Reward Points on both one-time purchase and subscription orders. Reward Points earned from subscriptions can only be redeemed on non-subscription product purchases. Rewards Points cannot be redeemed to an order with a combination of one-time purchases + subscription order in the cart. Use your reward points to try new products or flavors before starting another subscription. We suggest redeeming your points at regular intervals, as they expire 365 days after earning them.

  • Cannot combine other promotions, discounts or limited time offerings with the standard 10% discount on all subscription orders
  • Bundles and bulk products that are already discounted are not available for subscription
  • To qualify for 7th product free, subscription orders must maintain active status for 6 consecutive orders

Find answers to more of our questions on our FAQs page.

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